Privacy

Last updated 12 October 2026

This page explains what Sunshine Coast Grout and Seal does with the details you give us when you ask for a quote, call or text. We keep it simple: we only collect what we need to quote and do the job.

What we collect

• Your name, phone number and suburb.
• What you tell us about the problem, and any photo you send.
• Your address, if you book a job, so we can turn up.

How we use it

We use your details to give you a price, book the work, contact you about the job and send an invoice. We don’t sell your details and we don’t add you to a mailing list.

Where it’s kept

Quote requests from this website go through Cloudflare, which hosts the site and checks the form isn’t being sent by a bot, and into the customer system we use to keep track of quotes and jobs. Texts and calls stay on our phone. Some of these services may store data outside Australia.

This website

The site uses Cloudflare Web Analytics to count visits. It doesn’t use advertising cookies or track you across other websites. The map is provided by Google, and Google’s own privacy policy applies when you use it.

Seeing or changing your details

You can ask what we hold about you, ask us to fix it, or ask us to delete it once the job and any paperwork we have to keep are done. Call or text 0435 056 163.

Complaints

If you’re unhappy with how we’ve handled your details, tell us first and we’ll sort it out. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.